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| | |
| | Title
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10 Essential Reception Skills (L0049899) |
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| | Physical
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Captioned; 13:45 minutes
| | Produced
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2001
| | Distributor
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Learn360
(4486)
| | Producer
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ClickView/VEA
(4488)
| | Audience
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Senior High (S)
| | Series
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Career Development & Technical Education
(3806)
| | |
| | Synopsis
|
Every day visitors make judgments about your organization by the
quality of the reception they receive. This program teaches you the
ten essential skills every receptionist needs to deliver a winning
welcome. Topics covered include personal presentation, displaying
your name, cleaning and organizing work space, professional greeting,
acknowledging multiple visitors, respecting everybody, being a good
communicator, establishing a willingness to help, managing a wait
period, and avoiding pet hates. Viewable/printable educational
materials are available online. (14 minutes)
| | Producer
|
ClickView/VEA
| | Subjects
|
Career Development & Technical Education
|
| Resources |
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Educational Video |
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